Privacy Policy

Introduction

This policy applies to our website, application process, products or services that link to this policy or do not have a separate privacy policy.

The purpose of this privacy policy is to give you a better understanding of:-

We hope you take the time to read this policy. It is important to check back often for updates to this policy. If we make changes we consider to be important, we will let you know by placing a notice on the relevant service.

Who is the Data Controller?

QI Finance.com Limited, Bank House, 2 Library Place, St Helier JE2 3NL.

The Data Protection Officer (DPO)

Qi Finance has appointed a Data Protection Officer (DPO). Our Customer Service team will be your initial point of contact if you wish to exercise your rights. Please see the 'Your Rights' section below. You can contact our DPO at steve@qigroupltd.com.

Website visitors

Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting nonpersonally identifying information is to better understand how visitors use our website.

We also collect potentially personally-identifying information like Internet Protocol (IP) addresses for users completing forms on our website. We only disclose logged in user IP addresses under the same circumstances that we use and disclose personally-identifying information as described below.

We may also collect statistics about the behaviour of visitors to our website. For instance, we may monitor the most popular pages on the site. We do not display this information publicly or provide it to others.

Cookie collection

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. We use cookies to help identify and track visitors, their usage of the website, and their website access preferences. Visitors to the website who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of the website may not function properly without the aid of cookies.

Collection of initial Information

We collect information about you during the loan application process for any of our products and services. This information includes personally identifiable information, employment information, financial data and any other details that might be required from you for the purpose of using our services.

Collection of additional information and documentation

We may also collect the following additional information and documentation:

Third party and publicly available sources

Not all the personal and credit information we hold about you will always come directly from you. We may also collect information from third parties such as our partners, credit service providers and publicly available websites (i.e. social media platforms), to comply with credit underwriting, legal and regulatory obligations.

How we use this information

The prime purpose of collecting this information is for the application, provision and management of credit related financial products and services. The processing of such information is considered necessary in order to:-

How information is shared

Your personal and financial information may be transferred or disclosed to trusted third parties, for the processing of that personal information based on our instructions and in compliance with this policy and any other appropriately confidential and secure measures.

Our third-party service providers and partners include:-

Consent to processing and acceptance of this policy

By providing personal information to us as part of the application for credit facilities, you fully understand and expressly consent to the processing of that data as described within this policy. If you do not agree to this policy, please do not apply for any of the available credit products and services.

Online applications:

Prior to submitting an application for one of our credit products you will be asked to confirm your permission to continue based upon the conditions set out in this document by your completion of a tick box. Upon acceptance the data will be forwarded to us. Should you be unwilling to accept this Privacy Policy at that point, the application will not be forwarded and you will be free to discard without any further interaction with Qi Finance.

Your rights

Under the General Data Protection Regulation (GDPR), you, as a data subject have a number of rights which are detailed below. Some of these only apply in specific circumstances and are qualified in several respects by exemptions in data protection legislation. We will advise you in our response to your request if we are relying on any such exemptions.

Changes to the Privacy Policy

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and at our sole discretion. We encourage visitors to frequently check our Privacy Policy. Your continued use of the website and the products and services after any change in this Privacy Policy will constitute your acceptance of such change.

How to contact us

For any requests related to your personal information or any of your rights referenced above, please feel free to contact us in one of the following ways:-

Filing a complaint

If you are not satisfied with how we manage your personal data, you have a right to make a complaint to your local Information Commissioner.

Other useful privacy & data security related matters

Record retention

We retain personal information for as long as we reasonably require it for legal or business purposes. For the jurisdictions in which operate, and subject to us not having a legal or regulatory requirement, or a risk management reason for retaining your information for a longer period, your information will not be kept for longer than 6 years following that date on which your relationship with us ceases. We will take all necessary steps to ensure that the privacy of information is maintained for the period of retention.

Security

We recognise that online security and data protection is an area of vital importance for all our customers, so it is important to us that you have confidence in the security of your personal details. We are committed to employing security measures to protect your information from access by unauthorised persons and to prevent accidental or unlawful processing, disclosure, destruction, loss, alteration and damage. As the security of some communications via the internet is not completely secure, we cannot guarantee the security of any information that you disclose using your internet connection. You accept the inherent security implications of using the internet and Qi Finance will accept no liability for any direct, consequential, incidental, indirect, or punitive losses or damages arising out of such an occurrence

Phone a Friend

The first step if you’re struggling is to give our friendly team a call. We’re here to help you find a sensible solution – no problem is too big!

Freeze Repayments

You’ll have the option to freeze repayments on your loan for a month – giving you the breathing space to get your finances back in shape.

50/50

Make some money! If you refer a friend both of you can earn £50 if their application is successful.

Rewards

Qi Finance is dedicated to rewarding responsible borrowing. We offer a whole range of exciting rewards and incentives to surprise you with throughout your Qi Finance loan.


 

I needed to borrow £5,000 to help pay for my new kitchen. I knew about Quidsin through their website and when I saw that they were offering a finance service, I had to take a look.
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Jackie

Thank you to Qi Finance for financing my new car! I was a brand new customer as I hadn't used their website before, but it was still the cheapest loan I could find. It was so quick and easy to organise and the staff were incredibly helpful.
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Phil